08 Feb Email Tips That Will Save You Time
Even with these handy email tips, management of email is cited as one of the most time consuming business management tools we all use every day, with over 48% of people stating that email overload impacts negatively on their productivity. Coupled with constant meetings and chatty colleagues, the daily impact on your output can be huge.
So what are some of the ‘golden’ email time saving rules which could save you at least a little time each day?
Out of Office
The “out of office” feature is great for when you need to focus on an important project or deadline. It’s a brilliant way of letting people know not to expect a reply until a given time or date.
Use the phone instead
Do you need to pop it on email? There are some things that can be communicated, and often better, by telephone or face-to-face rather than through email. Would a quick phone call be simpler and more personal? You can always back up the conversation with a confirmation email afterwards.
Even if you don’t have the answer needed, try to reply to your emails the same day. This underpins good customer service and presents a good impression but is also a time-saver; responding to your email as it arrives, as much as possible, stops it from piling up and you spending huge amounts of time later sorting through those ‘flagged’ or ‘do it later’ emails dying a slow death in your in-box.
Do you need “reply all”?
Most of is have been included in a dreaded “Reply Apocalypse.” Stop and consider before you hit “reply all.” Does everyone on the other end really need to see what you’re about to send? Are you just covering yourself? Do you really need more people involved?.
Making your digital communication brief. This should be common sense. But be wary of emails that are too brief, as these can be seen as abrupt and can be interpreted as rudeness or curtness even if that was far from your intention.
I manage diaries and emails on a daily basis for several of my clients, offering a customised and appropriate service ensuring a first-class customer experience. Contact me for an informal discussion at www.serenityva.co.uk